Our Clients Include:
The #1 obstacle most hardworking franchisees face today is staff and employee problems. Having a good franchise system is not enough anymore. You need to have good people around you who share your values, beliefs, and passions. That’s exactly what Positive Training will help you achieve by showing you how to get more done through your people, faster, with less effort and no resistance.
Positive Training is a Registered Training Organisation (RTO) that delivers cost positive ‘Nationally Recognised’ retail training and assessment programs to Food Retail businesses Australia wide.
We deliver an accelerated, all-encompassing, no-nonsense government sponsored curriculum guaranteed to help you upgrade your team, eliminate staff issues, reduce productivity waste, and increase your bottom line profits.
8 reasons why it makes
absolute bottom-line
sense to
team up with
Positive Training TODAY!
Reason #1: We Will Put $20,000 In Your Pocket. By doing the training with us you will get a cash-bonus of $4,000 per employee from the Government that’s $20,000 for a group of five. Because you get the cash bonus only when your staff actually complete the course, you want to deal with an RTO with a high training completion rate. Ours is a stunning 62% higher than the industry average - That means when you use Positive Training for your training, you’ll get up to 62% more Government incentives!
Reason #2: No Incentive - No Charge Guarantee. We have delivered face-to-face, market leading, award-winning customer service strategies to over 2000 staff in Food Retail businesses via a "cost positive" government funded program. Guaranteed to help you take your food retail business to the next level in the all-important realm of outstanding customer service without you being out-of-pocket so you never again find yourself struggling to pay your operating expenses whilst compromising customer service which is a must if you want to continue to make a healthy profit these days. Let’s face it, poor service equals poor profits.
Reason #3: Dealing With Us Is Simple And Hassle Free. We will designate a client management officer to you enabling our legendary ‘one-call’ problem resolution. We will constantly keep you up to date with a full status monthly report so you know exactly the progress your employees are making throughout the training course. Also, because we have implemented this program in over 250 quick serve retail businesses, we know exactly what to do, what order to do it in to give you best results while minimising scheduling concerns and other possible distractions.
Reason #4: We Take Care Of the Time-Consuming Paper Work For You. While most of our competitors force you to complete the paperwork, we wouldn’t do that to you. We will lodge the government claim forms for you so you remain focused on your business without any unnecessary distractions and administrative burdens. This is not inconsequential. The bureaucratic red tape is considerable due to the Government’s desire to make sure the incentives are paid to deserving companies and not wasted.
Reason #5: We Will Not Charge YOU Until You Receive Your Incentive From The Government. That not only gives you peace of mind, it substantially increases your chances of getting PAID and getting your hands on the cash SOONER! Instead of focusing on enrolment numbers, we focus on employee satisfaction and training completion rates. We do this because if your staff doesn’t progressively complete the training you won’t get paid. And if you don’t get paid we don’t get paid! So, we’re on the same team, wanting the same results.
Reason #6: We Run A Successful Business. Positive Training has expanded from one key client to over 250 clients in 5 short years, earning those clients a colossal $10 million dollars in Government Training Incentives. Our growth was over 100% in 2009 as we keep growing. We have the lowest staff turnover compared to other Registered Training Organisations. On top of that, we are fully compliant with the Australian Quality Training Framework (AQTF 2007). You might not know that obtaining AQTF certification is a long, 3-month process that costs $100,000 to complete.
Reason #7: We Understand Your Frustrations. James Grima, Positive Training’s founder and managing director, is an evangelist of outstanding service. He is a serial entrepreneur, who has amassed 20 years of hands-on successful multi-unit food retailing experience opening his first food retail outlet at the age of 19 and becoming a millionaire by the time he was 25. This simply means that he not only understands the deceptively complex franchising system but also empathises and understands your daily challenges, problems and frustrations as a business owner in the quick service food retail industry. It’s tough out there, you want someone who’s been there, done that on your team. James is a leader with substantial expertise that he imparts to his team so you get his wealth of experience included in every training course Positive Training offers.
Reason #8: We Only Focus On Food Retail Businesses. Our trainers understand your type of business inside out because that’s all we do - Train Food Retail businesses. We have narrowed our focus on purpose. First, to provide your employees with the most current, relevant and cutting-edge training and second, so you get to see results quicker. Because all of our trainers possess hands-on food retail industry experience, our training courses run for less than 7 months instead of 18 months or longer as some of our competitors courses do. Our trainers have either owned or managed food retail businesses themselves. In fact, one of our leading trainers is an award-winning barista! Other are specialists who have experience, expertise and knowledge of this highly competitive Food Retail industry. The last thing you want is an ex banker trying to teach your staff about customer service!
Having a strong team is critical not just to the survival of your business, but its profitability.
The Government knows this and also recognises that you are reluctant to invest in a transient workforce, which is why this incentive program was created in the first place.
Your only decision is to pick the right Registered Training Organisation to get the job done properly and professionally. We’ve given you 8 reasons why you should give us a call right now on 1300 (POSITIVE) - that’s 1300 767 484.
Don’t put this off to later, give us a call right now and we’ll take care of all the details for you - literally. It’s going to be that quick and easy!
Positively yours,
James Grima
Founder and Managing Director
Positive Training
P.S.
On average, Food Retail businesses spend about 30 to 40% of gross sales on Food and Packaging - those are your single greatest expenses after payroll. Even a 2% increase in your staff’s productivity or performance in those areas could amount to a dramatic increase in your bottom line profits, even as much as 10%. What kind of difference would that make to your bank account?
In most cases, this can be the difference between break-even and having some take-home money. In successful franchises, this can represent as much as DOUBLE THE BOTTOM LINE PROFITS.
We have trained over 2000 staff members. We know what we’re doing - give us a call today to discuss this training incentive program so we can to make the improvements necessary to improve your bottom line.
To find out more about how Positive Training can help boost your customers service levels AND your bottom line profits, contact us online or call us right now on: 1300 (POSITIVE), that’s 1300 767 484.