Monthly Archive for January, 2010

Fast Food Franchises Are Like Brothels

I know that subject line caught your attention. That’s the whole point of a blog post or an e-mail subject line. It’s something I’ll talk to you more about in a future blog post, but for now, you must be wondering what the $^%&*#&??? And rightly so. What could a brothel have in common with a fast food franchise?

Let me start at the beginning -

Recently, I attended a Boardroom Briefing by Dr Marc Dussault, the World’s #1 Exponential Strategist and I thought I just had to share one of more than 100 ideas he presented – with his permission of course!

Dr Marc is constantly finding new and innovative ways to help his clients grow their businesses – exponentially. What that means is increasing sales 100 to 200% in 12 to 24 months. The only way to do that is by thinking as he calls it – antimimeticisomorphically.

In the fast food, quick service retail business, a lot of people think marketing doesn’t apply to them because retail clients don’t want to give their personal contact details over the counter.

That’s not unlike a brothel. Continue reading ‘Fast Food Franchises Are Like Brothels’

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Exponential Marketing Case Study: Napkin

Today’s case study is a really fun way to leverage a cost we all have in the quick service, fast food business: Napkins. This is a example of someone having fun and reinforcing their persona/identity in a very effective way as I am sure you’ll agree. It sure beats a BLANK Napkin or one that’s just branded with a logo.

Now I understand that as a franchise, you have constraints and limitations, but what I’m suggesting is that you make suggestions like this to your franchisor – to create themes of napkins that reinforce YOUR message.

Of course if you are not a franchise, you have no constraints or limits and you can do whatever you want!

Exponential Marketing Idea

Exponential Marketing Idea

This strategy was sent to me by the World’s #1 Exponential Strategist, Dr Marc Dussault. He is constantly finding new and innovative ways to help his clients grow their businesses – exponentially. What that means is increasing sales 100 to 200% in 12 to 24 months. The only way to do that is by thinking as he calls it – antimimeticisomorphically.

As an Exponential Growth Strategist, Dr Marc is always thinking outside the square – like in this instance (where possible) you can have a sponsor actually PAY for your napkins for the benefit of being co-branded on your napkins! That means you have FREE napkins and a new ‘partner’ who adds value to your clients. If you are a health food oriented store, you could connect with your local gym, pilates or yoga studio.

If you’re more in the mainstream fast food, you can partner up with the local cinema or night club to announce new bands or events.

You get the idea – once you think exponentially, it’s hard to stop!

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Shift Happens In The Fast Food Service Industry

I created a short video to make the point about our industry. For example, did you know that in the quick service retail, ‘fast food’ industry, you’re competing with more than 30,000 companies? What are you doing to stand out? Check out this 3 minute video that will have you re-thinking your staff training strategies, if nothing else, you’ll be more aware of why business doesn’t seem like it’s getting tougher – it really is.

Contact us and get your competitive edge back. Customer service is the cornerstone of a successful quick service retail business. Without great staff, you’re fragile and vulnerable to a competitor who can quickly steal your clients. Don’t let that happen. Bullet-proof your business while you have more fun enjoying the process!

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Exponential Marketing Case Study: Pizza Shop

This blog is all about helping you create a customer experience that will wow, amaze and excite people to come back to you. I know, I know you think food is just food, but it’s not. We’ve already been through the cost of bad customer service and the reasons clients leave a company and switch to a competitor, now it’s time to start looking at strategies that you can use to GROW your retail food service business, by getting MORE prospects to become clients and then KEEPING those clients so they return over and over and over again.

Exponential Marketing Case Study: Pizza Shop

Continue reading ‘Exponential Marketing Case Study: Pizza Shop’

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