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	<title>Comments on: The Costs Of Bad Customer Service</title>
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		<title>By: Exponential Marketing Case Study: Pizza Shop &#171; Positive Training Solutions Blog</title>
		<link>http://www.positivetraining.com.au/blog/the-costs-of-bad-customer-service/comment-page-1#comment-9</link>
		<dc:creator>Exponential Marketing Case Study: Pizza Shop &#171; Positive Training Solutions Blog</dc:creator>
		<pubDate>Mon, 04 Jan 2010 22:51:32 +0000</pubDate>
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		<description>[...] know, I know you think food is just food, but it&#8217;s not. We&#8217;ve already been through the cost of bad customer service and the reasons clients leave a company and switch to a competitor, now it&#8217;s time to start [...]</description>
		<content:encoded><![CDATA[<p>[...] know, I know you think food is just food, but it&#8217;s not. We&#8217;ve already been through the cost of bad customer service and the reasons clients leave a company and switch to a competitor, now it&#8217;s time to start [...]</p>
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		<title>By: Retail Make Up Sex &#171; Positive Training Solutions Blog</title>
		<link>http://www.positivetraining.com.au/blog/the-costs-of-bad-customer-service/comment-page-1#comment-6</link>
		<dc:creator>Retail Make Up Sex &#171; Positive Training Solutions Blog</dc:creator>
		<pubDate>Sun, 01 Nov 2009 23:57:30 +0000</pubDate>
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		<description>[...] know from previous posts that Bad Customer Service is costly, whichever way you calculate the costs of losing a customer. [1] [...]</description>
		<content:encoded><![CDATA[<p>[...] know from previous posts that Bad Customer Service is costly, whichever way you calculate the costs of losing a customer. [1] [...]</p>
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