FAQs

Positive Training Solutions P/L delivers quality training. We also understand your service requirements, and the fact that you want reliable consistent trainers that have significant food retail experience to enter your workplace and train your team(s).

Positive Training Solutions P/L employs/contracts trainers that truly understand the retail environment. Our people are leaders, and typically have owned and operated their own retail business, so they understand all aspects of the retail landscape. We treat your staff like our own.

Positive Training Solutions P/L is routinely audited internally and externally to ensure the highest standards by the Victorian Regulations and Qualifications Authority (VRQA). A key aspect of the audits is to demonstrate systematic continuous improvement, ensuring your business receives ‘Best Practice’

Positive Training Solutions P/L delivers Retail traineeships to your staff, and eligible staff will attract funding from the State & Federal Government. The net effect is that our training is cost positive, meaning you will not be out of pocket, guaranteed. Our policy is – ‘No incentive, no charge’.

Happy customers are good business. Our training outcomes are very customer service orientated, ensuring your customer’s expectations are exceeded. The benefits are measured in the bottom line as a result.

We’ve hardly lost a client, ever!

According to the National Centre for Vocational Education Research (NCVER), Australia's principal provider of vocational education and training (VET) research and statistics, the industry average for completion rates of traineeships is 40%. Positive Training Solutions boasts one of the highest completion rates nationally with a completion rate of over 80% (Twice the national average).

Typically these are completed in 7 months.

No. At Positive Training Solutions you are only invoiced after you have received your payment from the Government.

Our trainers and assessors have recent, relevant industry experience within the last 2 years, attend regular professional development courses and participate in professional and/or industry networks.

At Positive Training Solutions, we are accountable for staff attending training. We book the training and provide regular reminders so that staff attend. A reminder two days in advance reassures and reminds the trainee of the impending session.

Registered Training Organisations (RTO’s) must meet rigorous standards set down by the governing body in each state and territory and must undertake regular internal and external auditing and continuous improvement programs.

We haven’t yet met a student we can’t challenge. Our trainers are the best in the industry and get the best out of your staff.

Yes, of course, we are very skilled at completing the required paperwork and are more than happy help you to complete the paperwork so you can get your Government incentives on time.

Structured Training sessions should be conducted exactly when it suits you and your team, not the trainer and training company. Every business has different trading patterns and you have the final say on when training is delivered. Our trainers are flexible with their training times and available between the hours of 6am and 9pm all 7 days of the week.

Positive Training Solutions guarantee is that the training is cost-positive. This means the financial gain in the form of the Government incentives, for you the business owner, is always guaranteed to be higher than the price paid to acquire the training services.

No Incentive – No charge.

No. So long as the staff attend all the structured training and assessment sessions there is no homework. All course work and assessment is completed on site with your trainer/assessor.

Positive Training Solutions is a national company using local trainers. Distance has a direct impact reliability, so local trainers are more flexible, reliable and punctual.

Reasonable adjustment can be provided for students with a disability or learning difficulty according to the nature of the disability or difficulty. Reasonable adjustments can be made to ensure that the student is not presented with artificial barriers to demonstrating achievement in the program of study. Reasonable adjustments may include the use of adaptive technology, educational support, and alternative methods of assessment such as oral assessment.

There is a requirement for an Employer to pay employees for time that is allocated to structured training within the workplace. Apart for the compliance issue, staff will be more willing to attend structured training session if they do so during rostered and paid time periods. The payroll cost of a staff attending training is substantially less that the cost-positive outcome of the Government incentives and is therefore a strategy worth employing.